dreamjili2 Privacy Policy

1. Introduction

dreamjili2 ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the dreamjili2 Casino platform. This Privacy Policy describes how dreamjili2 collects, uses, stores, shares, and protects your personal information when you access our website, create an Account, or use any of our services.

This Privacy Policy applies to all users of the dreamjili2 platform, including registered players and visitors who browse the site without registering. By accessing dreamjili2 or creating an Account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, you should discontinue use of the dreamjili2 platform immediately. For questions about this policy or your personal data, please contact us using the details provided in Section 14.

2. Personal Data We Collect

2.1 Registration Data

When you create a dreamjili2 Account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with regulatory requirements and prevent fraud, dreamjili2 may request the following documents:

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, PhilSys National ID)
• Proof of address (e.g., utility bill, bank statement dated within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash account, bank account details)
• Selfie or live photo for identity confirmation

2.3 Financial Data

When you make deposits or request withdrawals, dreamjili2 collects transaction-related information including:

• Payment method type (GCash, PayMaya, BPI, BDO, Metrobank)
• Transaction amounts in Philippine Peso (PHP)
• Transaction timestamps and reference numbers
• Account numbers or wallet identifiers associated with your payment method

dreamjili2 does not store full payment card numbers or complete bank account credentials on its servers. Financial data is processed through secure, compliant payment processors.

2.4 Usage and Technical Data

When you use the dreamjili2 platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, games played, and session duration
• Referring URLs and navigation patterns within the platform
• Error logs and performance data

2.5 Communications Data

If you contact dreamjili2 customer support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and any attachments provided, for quality assurance and dispute resolution purposes.

3. How We Collect Your Data

dreamjili2 collects personal data through the following means:

• Directly from you: When you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions.
• Automatically: Through cookies, web beacons, and similar tracking technologies when you browse the dreamjili2 platform.
• From third parties: From payment processors, identity verification service providers, and fraud prevention partners, where necessary to verify your identity or process transactions.

4. How We Use Your Personal Data

dreamjili2 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your dreamjili2 Account.
• Identity verification: To confirm your age (21+), identity, and eligibility to use the platform in compliance with applicable regulations.
• Transaction processing: To process deposits, withdrawals, and bonus credits in Philippine Peso.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance.
• Platform improvement: To analyze usage patterns, fix bugs, and enhance the dreamjili2 user experience.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• Regulatory compliance: To fulfill our obligations under applicable Philippine laws and regulations.
• Responsible gaming: To monitor gaming behavior and provide responsible gaming tools where appropriate.
• Marketing communications: To send you promotional offers and updates about dreamjili2, where you have provided consent to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

dreamjili2 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the dreamjili2 Terms & Conditions, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML regulations and age verification requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

dreamjili2 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and under appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions.
• Identity verification providers: Third-party KYC and AML compliance service providers who assist in verifying your identity and preventing fraud.
• Technology service providers: Cloud hosting, data analytics, and customer support platform providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by applicable Philippine law, court order, or regulatory directive.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party service providers who process personal data on behalf of dreamjili2 are contractually required to maintain the confidentiality and security of that data and to use it only for the purposes specified by dreamjili2.

7. Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the dreamjili2 platform. They help us recognize your browser, remember your preferences, and understand how you use our services.

7.2 Types of Cookies We Use

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled.
• Analytics cookies: Used to understand how players navigate the dreamjili2 platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymized.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content about dreamjili2 offers and games. These are only placed where you have provided consent.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the dreamjili2 platform. For non-essential cookies, you may withdraw your consent at any time by adjusting your browser preferences or contacting our support team.

8. Data Retention

dreamjili2 retains your personal data for as long as your Account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and KYC data: Retained for the duration of your Account and for a minimum of five (5) years following Account closure, in accordance with anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Communications data: Retained for up to two (2) years from the date of the communication, unless a longer retention period is required for dispute resolution.
• Technical and usage data: Retained in aggregated or anonymized form for analytical purposes. Identifiable technical data is retained for up to twelve (12) months.

Upon expiry of the applicable retention period, dreamjili2 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

9. Data Security

dreamjili2 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the dreamjili2 platform
• Encryption of sensitive data at rest, including passwords and financial information
• Role-based access controls limiting internal access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments of our platform infrastructure
• Multi-factor authentication requirements for administrative access to data systems
• Incident response procedures for detecting, reporting, and managing data security breaches

While dreamjili2 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your dreamjili2 Login credentials and for notifying us immediately if you suspect any unauthorized access to your Account.

10. Your Data Rights

As a dreamjili2 player, you have the following rights with respect to your personal data:

• Right of access: You may request a copy of the personal data dreamjili2 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of these rights, please contact the dreamjili2 support team using the details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy

The dreamjili2 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. dreamjili2 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately close the associated Account and delete all related personal data.

If you are a parent or guardian and believe that a minor has registered on the dreamjili2 platform, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

12. Third-Party Links

The dreamjili2 platform may contain references to third-party services such as payment processors. dreamjili2 is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of dreamjili2. This Privacy Policy applies solely to data collected and processed by dreamjili2.

13. Changes to This Privacy Policy

dreamjili2 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the email address associated with their Account or through a prominent notice on the dreamjili2 platform. The "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the dreamjili2 platform following the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how dreamjili2 protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by dreamjili2, please contact our Data Privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 through the dreamjili2 platform
• Response Time: We aim to respond to all data privacy requests within 30 days

dreamjili2 is dedicated to handling your personal data with the utmost care and transparency. Thank you for trusting us with your information.